At St Ives Retirement Living, we’re creating WA’s happiest retirement communities, and we’re looking for an experienced, people-focused Village Manager to lead our Albany community.
This is a permanent part-time role working 25 hours per week, Monday to Friday, 5 hours per day, offering a great opportunity to combine meaningful leadership with genuine work-life balance.
As Village Manager, you’ll take ownership of the day-to-day management of St Ives Albany, bringing together residents, employees, contractors and the wider St Ives team to ensure the village is welcoming, well maintained and running smoothly.
The Opportunity
Reporting to the General Manager, Operations, you’ll balance exceptional resident service with sound operational and financial management.
This is a hands-on role with plenty of variety. You could be meeting with residents, reviewing budgets, coordinating maintenance and contractors, supporting your team or working with the broader St Ives business to continually improve the resident experience.
What You’ll Be Doing
You will:
- Lead the day-to-day operations of the village, ensuring high standards of service, presentation and compliance
- Build strong, professional relationships with residents and resident representatives, responding to enquiries, concerns and complaints with care and professionalism
- Lead and support a small village team, creating a positive, service-focused culture
- Manage village budgets, expenditure, cost controls and reporting
- Maintain strong WHS, risk management and regulatory compliance practices
- Coordinate village maintenance, contractors, service providers and asset improvement activities
- Support resident meetings, consultation and community activities
- Work collaboratively with teams across St Ives to support continuous improvement and an exceptional resident experience.
Learn more HERE