At St Ives Retirement Living, we’re creating WA’s happiest retirement communities, and we’re looking for an organised, adaptable and people-focused Village Operations Support Assistant to join our Operations team.
This is a part-time, 12 month maximum-term parental leave cover position working 30 hours per week, The role offers plenty of variety and the opportunity to make a genuine contribution across our retirement villages.
If you’re someone who loves being organised, enjoys working with people and can confidently switch between accounts, administration, resident support, meetings and operational priorities, this could be the role for you.
The Opportunity
Reporting to the General Manager Operations, you’ll provide operational, governance, compliance and administrative support across our villages, helping ensure continuity, consistency and great service for our residents and teams.
The role will primarily be based at our Jolimont office for accounts and operational support, with time spent at our retirement villages when providing leave coverage and additional support.
What You’ll Be Doing
You’ll provide practical support across a range of areas, including:
- Providing accounts payable and receivable support, preparing purchase orders and assisting with end-of-month processes
- Providing administration and operational support to Village Managers and village teams
- Delivering friendly, professional assistance to residents, families, visitors and other stakeholders
- Supporting incoming and outgoing residents, including orientation and associated administration
- Preparing resident communications, notices, newsletters and correspondence
- Coordinating operational meetings and preparing minutes and governance documentation
- Supporting management reporting, record keeping and continuous improvement of administrative processes
- Coordinating contractors and managing contractor compliance
- Assisting with village, resident, sales and marketing events
- Providing stakeholder, travel and event coordination support
- Stepping into village-based administration and reception duties when required