What You’ll Be Doing
This is a hands-on role where no two days are the same. You will:
· Deliver professional reception and customer service to residents, visitors, contractors and stakeholders
· Respond to resident enquiries and requests with care, professionalism and timely follow-up
· Coordinate village communications including resident notices, mailings, meeting invitations, agendas and minutes
· Manage incoming calls, emails and mail while ensuring enquiries are directed appropriately
· Provide administrative support to the Village Manager and Assistant Village Manager
· Assist with village systems, policies, procedures and document management
· Support village catering and community events with administrative assistance
· Help maintain a safe environment by responding appropriately to emergency and first aid incidents
· Keep reception, office and common areas professional, welcoming and well organised